Ships from the USA — orders leave within 1–2 business days

Shipping policy

Last updated: September 27, 2026

Processing time

Ready-to-ship watches leave our facility within 1–2 business days of your order. Each watch receives a final quality check before packing. If a delay occurs, we will email you before your order ships.

Orders placed before 12:00 PM Eastern Time ship the same business day.

Shipping from

All orders ship from the United States (Charlotte, NC).

Rates and delivery estimates

Shipping rates are calculated live at checkout by the carrier, based on your address and the package — you see every available option, its exact price and its delivery estimate before you pay.

United States: USPS (Ground Advantage, Priority Mail, Priority Mail Express) and UPS (Ground, 3 Day Select, 2nd Day Air, Next Day Air). Free USPS shipping on orders of $249 or more.

 International (Canada, Mexico, the United Kingdom, all 27 European Union countries, Australia, Japan, South Korea, China, Hong Kong, Malaysia, the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman): USPS International (First Class Package International, Priority Mail International, Priority Mail Express International), rates calculated at checkout. International orders do not qualify for free shipping.

Delivery estimates begin when the order ships, not when it is placed, and are estimates — not guarantees.

Tracking and signature

Every order ships with tracking, emailed to you when the label is created. Orders above $300 require a signature on delivery.

International orders: customs, duties and taxes

  • You are the importer. For orders shipped outside the United States, you are the importer of record and are responsible for complying with your country's import laws, including any restrictions on the items you order.
  • Duties and taxes are not included. Our prices and shipping charges do not include import duties, taxes (such as VAT, GST or HST), or carrier brokerage and handling fees. These are set by your local authorities, can't be predicted by us, and are payable by you — normally to the carrier on delivery.
  • Accurate customs declarations. We declare every shipment truthfully, at its actual value and contents, as the law requires. We cannot mark orders as gifts or declare a lower value.
  • Customs delays. Customs processing can delay delivery. These delays are outside our control and are not included in our delivery estimates.
  • Refused or unclaimed packages. If a package is refused — including because of duties or taxes — or is not collected and is returned to us, we will refund the item price once it arrives back, minus the original shipping cost, the return shipping cost, and any charges billed to us. We cannot refund duties or taxes you paid; you may be able to reclaim them from your customs authority.
  • International returns. Return shipping for international orders is paid by the customer. Please mark return packages as "returned goods" to help avoid duties being charged twice.
  • Your rights. Nothing in this policy limits any rights you have under the consumer laws of your country.

Not shipping to your country yet? Contact us.

Lost, stolen, or damaged in transit

If your tracking shows delivered but you did not receive the package, or your order arrives damaged, contact support@bido-watches.com within 48 hours and we will work with the carrier to resolve it.