Ships from the USA — orders leave within 1–2 business days

Shipping

This page is customer-facing shipping information; the legal Shipping Policy lives in Settings → Policies.

Dispatch

Ready-to-ship watches leave our US facility within 1–2 business days of your order. Orders placed before 12:00 PM Eastern Time ship the same business day; orders placed after are counted from the next business day. Every shipment is tracked, and you receive the tracking number by email as soon as the label is created.

Rates and delivery — United States

Shipping is calculated live at checkout by the carrier, based on your address and the package — you see every option, its price and its delivery estimate before you pay.

  • USPS — Ground Advantage, Priority Mail, Priority Mail Express.
  • UPS — Ground, 3 Day Select, 2nd Day Air, Next Day Air.
  • Free USPS shipping on orders of $249 or more.

Orders over $300 require a signature on delivery and are insured in transit.

Rates and delivery — International

We ship internationally via USPS International (First Class Package International, Priority Mail International, Priority Mail Express International), with rates calculated at checkout, to:

  • North America: Canada, Mexico
  • Europe: the United Kingdom and all 27 European Union countries
  • Asia-Pacific: Australia, Japan, South Korea, China, Hong Kong, Malaysia
  • Middle East: United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman

International orders do not qualify for free shipping.

International orders: customs, duties and taxes

  • You are the importer. For orders shipped outside the United States, you are the importer of record and are responsible for complying with your country's import laws, including any restrictions on the items you order.
  • Duties and taxes are not included. Our prices and shipping charges do not include import duties, taxes (such as VAT, GST or HST), or carrier brokerage and handling fees. These are set by your local authorities, can't be predicted by us, and are payable by you — normally to the carrier on delivery.
  • Accurate customs declarations. We declare every shipment truthfully, at its actual value and contents, as the law requires. We cannot mark orders as gifts or declare a lower value.
  • Customs delays. Customs processing can delay delivery. These delays are outside our control and are not included in our delivery estimates.
  • Refused or unclaimed packages. If a package is refused — including because of duties or taxes — or is not collected and is returned to us, we will refund the item price once it arrives back, minus the original shipping cost, the return shipping cost, and any charges billed to us. We cannot refund duties or taxes you paid; you may be able to reclaim them from your customs authority.
  • International returns. Return shipping for international orders is paid by the customer. Please mark return packages as "returned goods" to help avoid duties being charged twice.
  • Your rights. Nothing in this policy limits any rights you have under the consumer laws of your country.

Don't see your country listed? Contact us — knowing where demand comes from genuinely helps.

Packaging

Watches ship in discreet outer packaging — nothing on the box advertises what is inside.